BMW FAQ categories.
BMW dealer contacts.
Find a BMW dealer near you using the handy BMW Dealer Locator. Simply choose your location.
BMW Hotline.
Tel.: 133 BMW
You can reach us:
Monday - Friday: 8:30am to 8:30pm (AEST)
On public holidays and outside our opening hours you are welcome to send us an email.
Email: info@bmw.com.au
Tip: In order to help you more quickly, please send us (or have to hand during a call) your vehicle identification number or registration details.
Looking to make the switch to electric and want to speak to an expert.
Our Electrification Genius team are here and ready to answer any questions you may have.
MORE BMW contacts.
SUPPORT WEBSITES.
Find a BMW dealer
Find a BMW dealer near you using the handy BMW Dealer Locator. Simply choose your location.
The BMW Driver's Guide: your digital vehicle information.
The BMW Driver's Guide app explains the features of your BMW, BMW i or BMW M model and provides answers to all your questions about your vehicle.
Useful links.
BMW Recalls.
Safety is our primary concern. You can check for open recalls or technical campaigns that apply to your vehicle on our recall website.
Update your ownership details.
By updating your ownership and contact details regularly, we can ensure you receive any relevant information, and that your BMW ownership experience remains meaningful.
My BMW app.
The direct link to your BMW. See your vehicle and charging status in real time, control vehicle functions remotely and plan routes, charging points and service appointments on your mobile phone.
BMW One.
BMW One gives you personalised 24/7 access to your BMW Finance agreement. If you have a BMW Finance contract, the app allows you to view loan statements, interest charged letters, payout quotes, and much more - anytime, anywhere.
Tracking order.
You can track your new BMW vehicle order online.